ICT Maintenance from ICT World Services
ICT World Services maintenance cover gives you peace of mind. Whatever happens to your network, wherever you are in the Middle East, we'll fix it and get you up and running fast. Find out more about the different levels of maintenance cover we offer up to and including Platinum Care which provides you a guaranteed response 24 hours a day. ICT WORLD SERVICES provides contracted customers with access to a comprehensive suite of user guides to cover every product, service and process so you get the best value from your investment.
Why take chances?
To ensure 24/7 service on your business networks and systems you need an expert team who can take care of everything from a minor technical hitch to a major catastrophe. For traditional and IP networks and for voice and data services, ICT World Services has the experience, the expertise and the people on the ground.
One-stop maintenance for all your systems
Maintenance for networks and systems that ICT World Services supplies comes as an integral part of the package, though you can choose to extend the usual level of cover and response times to suit your company’s particular needs.
ICT World Services offers other Assurance services that can help your business:
- Long Term Maintenance (LTM) – Three and five-year maintenance contracts save you more money. Customers with LTM contracts can join the ICT WORLD SERVICES Reward scheme and gain further discounts and benefits.
- Take Over Maintenance Only (TOMO) – A competitively priced repair and maintenance service for your existing Local and Wide Area Network (LAN, WAN) equipment.
- Take Over Maintenance and Management of Existing Equipment (TOMMEE) – as for TOMO but includes management of existing equipment and connections. TOMO and TOMMEE can bring all your legacy equipment, including multi-network solutions, under a single maintenance contract.
- Blend Maintenance – A value for money, three- or five-year service package that offers customers reduced rates for LAN maintenance based on their level of telephony (PBX) maintenance cover